Business E-mail Support
Outsourcing E-mail assistance from Girnar Care helps clients to cater to their customers with effective solutions thus strengthening the brand equity.
E-Mail Support Solutions
Our efficient E-mail support solutions help elevate customer experience. With the rise in the use of the Internet and other online social platforms, Our modern day customer has found several channels to understand, discover and put forth his/her issues out there. We have been helping customers, across industries from automobile to accounting, achieve greater agility through transformed and automated customer experiences.. While calls are favoured for concern solving, E-mails also hold a persistent place for a quick one-stop solution. Escalations arise in abundance and are shared over E-mail by the customer demanding expeditious assistance over the same. E-mails are also proved beneficial and are favoured because they act as a transcript source for the customers.
With properly devised processes, Girnar Care ensures that each consumer inquiry received is timely acknowledged with practical clarifications on concerns thus compelling consumers to linger with the brand for longer.
What we offer?
Corporate E-mail Management
Optimized E-mail management activities not only aids to solve customer queries but also help to build a better image of a brand in the market
Product Support
We believe to offer complete product support to our client’s customer which outlines the minute details along with other mammoth specifications thus aiming at satisfying customer issues & built a trustworthy relationship.
A well-structured Email can surely catch eyes with an attractive headline and more lucrative images. However, this cannot be accomplished without expert help and Girnar Care certainly holds the authority.
SMS Blast
We provide cost-effective text message i.e SMS solutions to our clients which are indeed capable of delivering extensive outcomes, Thus targeting potential customers with reduced wastage of resources.
Web - Form Support
An effective helpdesk ticketing system works on a standard platform for understanding customers and resolving their queries.
Working in alignment with each task, one can manage customer interactions easily with us.
Ticketing System
with the use of our effective ticket management software, an enterprise can control and manage its team progress in a consistent manner. With proper reports, its easier to identify issues, target them, track the deviation and work in accordance to provide maximum benefits.
Other Services Offered by Girnar Care
Inbound Services
Girnar Care stands high as an Expert Contact center Outsourcing provider with fully trained & experienced consultants.
Product Review
We take care of negative and misleading reviews posted online by opponents and infiltrators as these highly influence the buying
Chat
Enriching customer experiences with chat facilities undoubtedly paves its way to increased brand loyalty, word of mouth.
Back Office
Girnar Care stringently works opting for the best practices and keeps the client’s data secure under all circumstances.
Outbound Services
Girnar Care offers Outbound services which can help clients to untap new resources while keeping a check on the expenses.
MyTelly
MyTelly is a cloud-based call tracking system, that enables automatic lead follow-ups, recording, measuring and analysis of the calls
