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Boosting customer responsiveness

Customer Responsiveness – Doing it the right way.

In the last blog, we shared insights about why Customer Satisfaction stands utmost important in the current day scenario. Above all, we also shared how businesses can indulge in newer tools and techniques to improve operations. This blog is in continuation with the previous one as today we will discuss customer responsiveness. Customer satisfaction and responsiveness both go hand in…

Understand why customer satisfaction is necessary

Customer Satisfaction: Improve it with Modern Technology

How much time do you consider as an ideal time to respond to your customer queries? 12 hours? 25 hours? or even more than that? Confused? What do you ideally mean by the phrase "Customer satisfaction" and how can you increase it? Keep on reading to understand some facts that can change your outlook towards your customers and the service…

Choose cloud-based call center solutions from Girnar Care

Understand cloud-based call center solutions

Due to the uncertainty created by the Novel Coronavirus, businesses are considering new-aged technology for business continuity. With the embark of remote working, businesses are facing a high number of problems. These problems need smart solutions which are flexible and help in smoother functioning. Because of COVID 19, cloud-based call center solutions are gaining immense popularity for all the help…

Call Center responsiveness during world crises

Call Center responsiveness while handling world Crises

COVID 19 Pandemic has constantly been changing the world dynamics in a very uncertain way. Result of which is an economic decline for many industries witnessed across the world market. Some businesses have felt restraints while working and are struggling over to survive. On the other hand, some have certainly felt more strain in terms of high demand. One such…

Virtual Call Answering Services assistance during Pandemic

Virtual call answering services to the rescue

Since we all are undergoing immense changes due to the coronavirus pandemic, we are adopting new ways and techniques to survive this new normal. From serving customers timely to making profits during these uncertain times, enterprises are finding innovative and safe ways to maintain business continuity. Above all, the main challenge everyone is facing is that we are unable to…

Digital era for customer service and communication

Digital Era changing dynamics of customer service

The modern customer is well equipped with digital channels while fulfiling his needs and wants. With the liberty to choose, the present-day customer now holds much power in his hands to decide what he wants. Going digital has expanded horizons for the customer meanwhile, equipping him with the current trends. With a plethora of options available to him now at…

How Remote working can be handled easily amidst crises

Handling operation while working Remotely.

With such unprecedented times, all of us are unleashing massive changes in our lives. Pursuing business continuity with the pandemic has been a big struggle. Businesses are taking obligatory steps to shift their work processes along-with equipment and technology to a virtual workplace at home. With employees asked to work remotely, businesses especially call centers are failing to put forward…

Cloud Telephony for Tourism Industry amidst crises

Travel & Tourism industry is one such industry which is struck hard during this pandemic. The unprecedented COVID 19 outbreak has forced almost everyone to postpone or cancel their plans, flights, trains and reservations. Keeping agents safe during the pandemic, Companies have ruled out Work from home policies to maintain business continuity. Embracing Remote working and newer technology is now…

Management practices to curb stress and anxiety during a pandemic

Because COVID 19 has knocked our doors, seemingly everything around us has changed its functioning style. These uncertain times have also given rise to stress and tension and resulted in a malfunctioning of our daily lives. Finding practical & effective mechanisms to work a way out of this dilemma stands very important and paramount. Considering the statistics, businesses all around…

An insight into the world of business process outsourcing.

Business Process Outsourcing has gained much attention over the years as it simplifies daily tasks, business activities and responsibilities with sheer professionalism for businesses and enterprises. Not each business has spread its wings or has enough workforce to complete all the tasks in-house and therefore seek help by outsourcing it from a third-party. There are a countless number of outsourcing companies…

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