Inbound Call Solutions
Girnar Care stands high as an Expert Contact center Outsourcing provider with fully trained & experienced consultants to support clients thus ensuring higher returns with exceeded customer satisfaction.
The highest quality of customer services can be offered with the help of a well-trained staff, matched resources along with the use of the right technology. Inbound Services comprises proper response management which further entails answering customer queries before & after purchase, assisting them during the transaction, feedback management to track performance, and other activities to ensure content consumers.
Maintaining such settings for every organisation isn’t usually practically feasible. Providing an accessible & trustworthy source to all its clients, Girnar Care comes into the picture to provide efficient contact center services.
What we offer?
Customer & Technical Support
Concerns pertaining to the IT department, product support, website mishandling issues, remote support, Onsite support, network support, etc are handled by efficient and trained personnel.
Team at Girnar Care proactively collects customer responses immediately after their interaction with the agents making sure all important information is captured.
Interactive Voice Response
Girnar Care keeps the IVR menu crisp and straight to the point so that the customer doesn’t get irritated with a lengthy menu & has to keep on waiting for reaching to the outcome.
Sales Support & Lead Generation
Good Sales support is no less than magic. To beat the competition, We believe in providing prominent and more agile support to tap new customers.
Understanding customer expectations, extracting minute details, gathering colossal data & other information which further helps clients to deploy transformation in favour of higher growth and increased brand equity
Our well-trained and resource equipped team willingly obliterates all customer complaints of your valued customers thus maintaining a lasting impression.