Inbound Services


Girnar Care stands high as an Expert Contact center Outsourcing provider with fully trained & experienced consultants to support clients thus ensuring higher returns with exceeded customer satisfaction.

The highest quality of customer services can be offered with the help of a well-trained staff, matched resources along with the use of the right technology. Inbound Services comprises proper response management which further entails answering customer queries before & after purchase, assisting them during the transaction, feedback management to track performance, and other activities to ensure content consumers.

Maintaining such settings for every organisation isn’t usually practically feasible. Providing an accessible & trustworthy source to all its clients, Girnar Care comes into the picture to provide efficient contact center services.

What we offer?


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Customer & Technical Support

Concerns pertaining to the IT department, product support, website mishandling issues, remote support, Onsite support, network support, etc are handled by efficient and trained personnel.

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Customer Survey

Team at Girnar Care proactively collects customer responses immediately after their interaction with the agents making sure all important information is captured.

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Interactive Voice Response

Girnar Care keeps the IVR menu crisp and straight to the point so that the customer doesn’t get irritated with a lengthy menu & has to keep on waiting for reaching to the outcome.

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Sales Support & Lead Generation

Good Sales support is no less than magic. To beat the competition, We believe in providing prominent and more agile support to tap new customers.

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Research Support

Understanding customer expectations, extracting minute details, gathering colossal data & other information which further helps clients to deploy transformation in favour of higher growth and increased brand equity

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Complaint Management

Our well-trained and resource equipped team willingly obliterates all customer complaints of your valued customers thus maintaining a lasting impression.

Other Services Offered by Girnar Care


E-Mail

Outsourcing E-mail assistance from Girnar Care helps clients to cater to their customers with effective solutions.

Product Review

We take care of negative and misleading reviews posted online by opponents and infiltrators as these highly influence the buying

Chat

Enriching customer experiences with chat facilities undoubtedly paves its way to increased brand loyalty, word of mouth.

Back Office

Girnar Care stringently works opting for the best practices and keeps the client’s data secure under all circumstances.

Outbound Services

Girnar Care offers Outbound services which can help clients to untap new resources while keeping a check on the expenses.

MyTelly

MyTelly is a cloud-based call tracking system, that enables automatic lead follow-ups, recording, measuring and analysis of the calls

Find out how Girnar Care can work for you. Set up a call

We take away some of the biggest pain points of traditional systems

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