Social Media Support
A brand can increase its reach overtime with efficient use of resources on the social platforms thus building brand image.
Social Media Customer Support
Social media management plays a big role in contributing to the success and decline of a brand. A brand can increase its reach overtime with efficient use of resources on the social platforms thus building brand image.
Girnar Care with its highly efficient team engages in activities which connect brands to its customer and offer personalised customer experience.
What we offer?
Creating Conversations
Girnar Care efficaciously builts the right conversation which imparts awareness & interest which serve as two major aspects of the purchase decision for the customer.
Posting Response
Each customer response is recognized and is answered back with appropriate replies, thus building brand credibility and brand reputation.
Managing Response SLA
We recognise the importance of catering to the customer queries timely in order to boost the productivity of its employees along with providing a quantifiable outcome for its clients.
Answering Inbox Messaging
With powerful and proactive team members, We handle customer issues for our clients with all patience.
Moderating comments
We take care of our client’s online reputation by managing responses, comments, feedback as shared by the customers.
API Integration
Automated Integration of all the platforms with one system to effectively answer all incoming queries and issues on each platform within one go
Other Services Offered by Girnar Care
Outsourcing E-mail assistance from Girnar Care helps clients to cater to their customers with effective solutions.
Product Review
We take care of negative and misleading reviews posted online by opponents and infiltrators as these highly influence the buying
Chat
Enriching customer experiences with chat facilities undoubtedly paves its way to increased brand loyalty, word of mouth.
Back Office
Girnar Care stringently works opting for the best practices and keeps the client’s data secure under all circumstances.
Outbound Services
Girnar Care offers Outbound services which can help clients to untap new resources while keeping a check on the expenses.
MyTelly
MyTelly is a cloud-based call tracking system, that enables automatic lead follow-ups, recording, measuring and analysis of the calls
