
Steps to Help Reduce Agent Attrition in Call Centers
- October 6, 2021
- By:Bharat Pandit
- Category:Agent Experience
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Imagine the business without the folks of talented employees, it’s a hard bet you can wager! Imagine the scenario of handling stressed and angry customers without an experienced agent. You ultimately lose leads worth a billion dollars without having talented employees. And losing such a bet shouldn’t be an option in your business! Thereby, it is important to focus on…