Focus on solving customer problems with the Call Deflection technique
- January 7, 2021
- By:Diksha goklani
- Category:Call Center Solution
- no comments
As we already discussed in the last post, Call deflection technique is a valuable customer-centric approach to offer the right help to your audience. Not to mix the concept of call forwarding or call dodging, call deflection is an ideal way to provide great customer experiences. Customers come to you for help and assistance and providing them with the right…
