
Digital Customer Experience – A catalyst for growth
- October 23, 2020
- By:Diksha goklani
- Category:Customer Experience
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It all starts with a "Customer" The traditional day customer experience was simply about how a consumer feels about your brand, its products and services. What quality and change did you as a brand generate for them was the ideal meaning. It was then weighed as either great, good, average or a bad customer experience. Results of which, either drove…