Blog

5 Reasons Ecommerce Store Needs Live Chat

5 Significant Reasons Why Every Ecommerce Store Needs Live Chat

Imagine you’re shopping online from your favorite store brand, looking for a color variation that you want to buy - but you can’t find it.  You wonder: Are they out of stock? Do they not come in a particular color?  You feel sad :( and looking around for helpful staff members, but there’s no one around.  There is just one…

Live Chat Support For Lead Generation

Helpful Ways To Use Live Chat Support For Lead Generation

In an online competitive age, surviving is hard as lifting a rock for building an empire. And above all, it’s arduous to capture a lead i.e. the potential customer. The sales and marketing professional use an array of techniques to generate leads for the company. Out of many, digital marketing is one of the foremost and common practices of lead…

benefits of live chat support

8 Effective Benefits of Live Chat Support Solution 2021

Customers can come up with issues that require immediate attention and if your business fails to provide that attention, they won’t even think twice before switching to another brand. This may sound a bit harsh, but it’s true! Emails and phone support are a mode of communication but customers are always uncertain about when they are going to hear back.…

Difference Between Proactive & Reactive live chat support

Difference Between Proactive & Reactive Live Chat Support

When customers visit your business website, they are most likely to reach out to you in case of any queries. One way to do so is through email but most of the customers look for the quickest way of interaction. Here comes the role of live chats. Live chats solution enable businesses to offer quick customer support to visitors and…

Why Businesses Should Combine Texting With Call Center Campaigns?

Present-day businesses have evolved in several new ways by adopting techniques that help them to reach their potential customers in no time. Communication with a customer to deliver faster solutions and convert window-shoppers to potential buyers is extremely important. A variety of ways are adopted by businesses all over the world to connect to customers ranging from emails, accompanied by…

Enquiry Now