A phone call is the best way to connect with your target audience. It not only allows one to communicate but also assists to pass on any important information. Though there may be various ways to interact with your audience, phone calls are the most preferred ones. They are quick, efficient and deliver timely information.But what if you could automate…
As we already discussed in the last post, Call deflection technique is a valuable customer-centric approach to offer the right help to your audience. Not to mix the concept of call forwarding or call dodging, call deflection is an ideal way to provide great customer experiences. Customers come to you for help and assistance and providing them with the right…
Only a few years ago, business entrepreneurs didn’t believe much in the concept of great customer service & experience. All they considered, was an unnecessary and avoidable expense. But technology and customers have evolved and so the concept of customer service seems inescapable. Today, businesses and enterprises work in accordance to please the customer in every way possible. The current…
As we all are aware of, The Novel Coronavirus Pandemic has induced serious damage to people, companies and the economy as a whole. The sudden embark of crises has created difficulties for businesses to maintain business continuity and run operations. Moreover, the uncertainty gave no leverage to businesses to test their emergency plans if they had any. In short, the…
Girnar Care (An ISO 27001:2013 Certified) is India’s fastest growing IT outsourcing organization.