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Travel & Tourism industry is one such industry which is struck hard during this pandemic. The unprecedented COVID 19 outbreak has forced almost everyone to postpone or cancel their plans, flights, trains and reservations. Keeping agents safe during the pandemic, Companies have ruled out Work from home policies to maintain business continuity. Embracing Remote working and newer technology is now…

Because COVID 19 has knocked our doors, seemingly everything around us has changed its functioning style. These uncertain times have also given rise to stress and tension and resulted in a malfunctioning of our daily lives. Finding practical & effective mechanisms to work a way out of this dilemma stands very important and paramount. Considering the statistics, businesses all around…

Working Remotely or working from home whatever you might term it is now adopted by all the companies worldwide as we stand amid a crisis. With corona-virus, there surely is a destructive impact all around the globe. It is not just affecting people but it is also transforming how enterprises work and communicate. Companies all across the globe are practicing…

The tough times due to COVID 19 can make jobs highly demanding and pressurizing. So is the job of an agent who works for a customer call centre as he is responsible to answer customers who are calling to get their issues solved no matter if the same issue the agent is also facing. The Pandemic situation of COVID 19…

How does Appointment setting help clients to capture more business? By Appointment setting, Outsourcing Companies help their clients to get more appointments booked with the interested consumers. Interested consumer needs and issues are then directly being catered by the client. These appointment setting firms help to generate leads through several techniques like cold calling, researching on social media platforms, consumer…

Inbound marketing is a "PULL" form of marketing tactic wherein companies implement various attempts and practice various forms of advertisements to captivate the attention of the customers. Consumers today prefer to live in a world that can provide them with an ample amount of free & accessible information.  According to the reports as published by DOMO: "Over 2.5 quintillion bytes…